Operating

Ming W Teh, Head of Set Up & Operation

We are pleased to announce a new member to our team, Ms Ming Teh who spearheads our Spa Set Up & Operation Division. She comes a long way in the spa industry. After successfully heading the renowned & exclusive health & beauty chain in Asia Pacific, Phillip Wain, she has many spa creations to her credit in Asia and now in Europe. One of her creation, Tatami Spa won the Spa Excellence 2005 from the Hospitality Asia Platinum Award.

 

 

 

Etelka Kuprian, Consultant

Another invaluable member of the team, Etelka Kuprian, is not only a very qualified spa professional, she has many years of hands on experience in German and Austrian Spas. She is an outstanding trainer for spa products and therapists training.

Our new range of services includes:

• SPA AUDIT (Review on existing spa operation)

Facilities Review
Operation Audit
Financial Audit


• SPA SET UP

A. Concept Development & Spa Branding
B. Operation Set up

Facilities Set Up
Spa Menu
Retail
Operating Procedures & Policies
Purchasing & Stocking
Recruitment & Staffing
Spa Training
Customer Service & Sales Skills
Reporting System
Marketing & Sales Promotion
Financial Management

The above areas can be consulted individually depending on your needs.